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Auto Body Repair: What You Need To Know
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How your vehicle gets repaired due to corrosion or after an accident
- and what it costs - involves more than just you and the body shop. The
cost and quality of replacement parts can vary dramatically, depending
on where they come from and how they are selected.
Your insurance agent and body repair expert must weigh all the variables
before deciding how to proceed - and how much to charge for the repair.
As the consumer, you have a right to know how your vehicle is being
repaired and how the repair will affect your vehicle's appearance, performance
and resale value.
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When you need body repair on your vehicle you will most likely
deal with your insurance agent and an automotive body shop.
Below are simple questions that can help you decide if they can meet
your needs.
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| Questions to ask your Insurance Agent |
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Is their adjustment estimate based on new Original Equipment Manufacturer
(OEM) parts or new imitation parts?
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What determines like, kind, and quality of the replacement parts?
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Will my vehicle be repaired to pre-accident condition?
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| Questions to ask your Body Shop |
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Do they make a policy of using only new, genuine OEM parts?
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Is their second choice used OEM parts or imitation parts?
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Under what circumstances do they vary from that policy?
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Will the shop guarantee the parts and the repair?
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